“PresenceBPM is highly functional and flexible, and gives Moeller Marine a real competitive edge” Leona Gabrielli |
“PresenceBPM is highly functional and flexible, and gives Moeller Marine a real competitive edge” Leona Gabrielli |
Do you have older IT investments that did a great job when you bought them, but now fail to meet all of the requirements you have? Are your existing IT systems inflexible and expensive to change, so you have to just 'leave them as they are'? Have your executives started using 'workarounds' to get the information they really need out of your applications? |
Traditional IT systems are hard coded and inflexible. This makes them expensive and difficult to update without specialist programmers. With business requirements changing fast, it is very easy for traditional IT systems to fall behind. How many times have you seen information in a CRM system entered in the wrong field because there "wasn't anywhere else to put it"? Putting a small piece of data in the wrong place may seem rather insignificant, but if your employees get into the habit of doing this, your data will very quickly loose its structure and become impossible to report on or use effectively. PresenceBPM can be used to rapidly modernize and extend you existing IT investments by integrating the data inside them and developing new, user-friendly 'front-ends' for your applications. These new front-ends are totally flexible and can present your executives with exactly the information they require in precisely the format they need. In fact, you could even combine data from two or more of your existing IT applications and present it to your end users in a single front-end screen. Your users would never know that they were actually seeing and entering information into two completely separate systems at the same time! Now that's clever! Giving your office based executives the information they need to excel in their roles is one thing, but what about your field staff, customers, business partners and suppliers? Well now you can strengthen your relationships and improve your communication channels with all of them too by using the power of PresenceBPM and internet together. With PresenceBPM you can very quickly 'web-enable' any of your existing IT applications and data. This is simply the process of making the information stored inside your systems accessible over the internet via secure web pages. By web-enabling your IT applications, your customers, field staff, partners and suppliers can access the information they need from you themselves over the internet and dramatically reduce the number of phone calls and enquiries your employees deal with on a daily basis. Customers and suppliers could log into a secure are of your website and update information themselves, or perhaps track an order or see the progress of a complaint or claim they have made. The possibilities for modernizing and extending your existing systems are literally endless with BPM software. If you have IT systems that no longer do everything you require, then why not use BPM technology to improve them? Modernizing your excising IT investments with PresenceBPM not only helps your employees become more efficient, but can also help your business adapt rapidly to changes in legislation within your industry, which brings us onto the next area that BPM software can help you improve - Compliance. |
